Salary: £46,000 per annum
Hours: 37.5 hours per week
Reports to: Managing Director
Location: STAFFORD, ST18 0ES
Role Purpose
The Fleet & Transport Operations Manager will manage the company’s taxi fleet and associated transport resources. The role will be responsible for ensuring that vehicles are safe, available and appropriately deployed, while coordinating maintenance, vehicle utilisation and transport resources to support the company’s passenger transport operations.
Main Duties and Responsibilities
Manage the operational use and availability of the company’s taxi fleet.
Maintain an accurate overview of the company’s vehicles, their operational status, availability and planned maintenance.
Coordinate vehicle allocation in accordance with driver schedules, passenger demand and operational requirements.
Monitor vehicle utilisation and identify opportunities to improve fleet efficiency.
Coordinate servicing, inspections, repairs and preventative maintenance with approved garages and vehicle service providers.
Monitor vehicle downtime and arrange appropriate action to return unavailable vehicles to operational service.
Coordinate replacement vehicles where a taxi is unavailable due to maintenance, breakdown or other operational reasons.
Maintain records relating to vehicle servicing, inspections, repairs, defects and operational availability.
Monitor compliance with relevant vehicle licensing, insurance, road safety and company requirements.
Coordinate responses to vehicle breakdowns, accidents, defects and other fleet-related incidents.
Liaise with drivers regarding vehicle condition, defects, maintenance requirements and operational availability.
Investigate recurring vehicle and fleet problems and recommend appropriate corrective measures.
Assist with decisions concerning vehicle replacement, acquisition and changes to the company’s fleet.
Liaise with garages, vehicle suppliers, insurers and other external service providers concerning fleet matters.
Coordinate with the Taxi Operations Manager regarding vehicle allocation, driver deployment and operational requirements.
Monitor fleet-related expenditure and provide information to the Managing Director for operational budgeting and planning.
Prepare regular reports covering vehicle availability, utilisation, maintenance, downtime and fleet-related incidents.
Develop procedures to improve fleet reliability, vehicle utilisation and operational efficiency.
Support the company’s compliance with applicable transport and vehicle requirements.
Provide operational guidance to drivers concerning vehicle procedures and fleet requirements.
Make recommendations to the Managing Director concerning fleet capacity, maintenance arrangements and operational improvements.
Required Skills and Experience
Previous experience in fleet management, transport operations, logistics, passenger transport or a related environment.
Experience managing vehicles or other transport resources.
Knowledge of vehicle maintenance, servicing and operational readiness.
Understanding of transport safety and compliance requirements.
Strong organisational and planning skills.
Ability to analyse fleet information and identify operational improvements.
Strong problem-solving and decision-making skills.
Good communication and supplier-management skills.
Ability to manage competing operational priorities.
Reporting and Performance
The role will report directly to the Managing Director and will be responsible for fleet availability, vehicle utilisation, maintenance coordination, vehicle downtime, operational compliance and the effective management of the company’s transport resources.
